wooden blocks showing FAQ

Frequently Asked Questions

Listing your property

How do I create a listing on avmaison.fr?
Have a look at our Help section. →
Is it really free to list my property?
Absolutely — but, if you really want to sell your house fast, you should look at one of our Packages
What types of properties can I list (house, apartment, land)?
All of them...even en viager.
How long does my listing stay visible?
That depends. If you choose the 'Free' option, only 6 months. You get a full 12 months if you choose any of our other Packages.
Can I edit or delete my listing after it's published?
Oh yeah. You can edit at anytime and as soon as your property sells....you can delete it. Both of these can be done in your dashboard.

Marketing & Visibility

What’s included in the basic (free) listing?
10 photos and a listing that lasts 6 months.
What are the benefits of upgrading to a premium service?
You will get more interest in your property and you're more likely to get serious viewers. Additionally, your chances of a sale at the price you want are enhanced.
How do HDR photos differ from regular images?
High Dynamic Range refers to a series of images that are tweaked and combined that will remove both glare and shadows normally associated with standard photography. It's a time consuming process but....you're worth it.
Can I preview my listing before it goes live?
Certainly. Once you've added the property details, go to the 'properties' tab in your dashboard. On the right of the property, select the 'actions' (3 little dots) and go to 'edit'. In the top right you will find a 'View' button.
Will my listing appear in search engines or social media?
It certainly will. It just takes a little time for the search engines to crawl and order things.

Premium Add-Ons

How much do drone photos, videos, or 360 tours cost?
You can find the relevant information here - Packages.
What’s the process for getting a floor plan created?
Purchase the Floor Plan package and one of our team will contact you to arrange a convenient time to come and measure your home. We need a little time to process that but, it's normally available within 24 hours.
Who takes the photos and videos — do I need to hire someone?
For the 'Free' option, it's all you. For any of our other packages, our team will contact you to arrange a time for one of the 'Pro-team' to visit your property.
Can I purchase individual services or only bundles?
You get a much better deal with one of our bundled packages but, if you have a specific requirement, let us know.
How long does it take to get my property listed?
Generally, it takes 24 hours from completion of any professional services and the uploading of media.

Support & Safety

Is there customer support if I run into issues?
There is. Go to Contact Us
How is my personal data protected?
Any data is secured in accordance with GDPR regulations. A full explanation can be found in our Privacy documentation.
Can I report inappropriate listings or suspicious activity?
We should be there before you but, if you do have any concerns, Contact Us
What happens if my property sells — do I remove the listing?
That would seem to be the sensible choice.
Are there any restrictions on what I can post?
Absolutely. Stick to selling the house and all is well. If not....it's the naughty step.